Sample FAQ

How long will my order take to arrive?

To offer you the best prices and product variety, some items may be shipped directly from our international suppliers.
Please allow 14–36 business days for your parcel(s) to arrive.
If you order multiple items, they may arrive separately.

Can I track my order?

Yes! If you would like to track your order, simply contact us and we’ll provide your tracking number as soon as it’s available.

What if I want to return an item?

We want you to love your purchase. If you need to return an item, please review our Returns Policy on the site.
(If you’d like, I can create a full returns policy for allrun.me.)

How can I get in touch if I have a problem with my order?

We’re here to help.
Visit our Get Help page or reach out through our contact form. If live chat is available, you can message us directly for quick support.

How can I pay for my order?

allrun.me accepts the following payment methods:

  • Credit Cards
  • Debit Cards
  • PayPal

(If you want to list other payment methods, tell me and I’ll add them.)

Will my order arrive all in one parcel?

Not always. Because we work with multiple suppliers to offer you more choice, your items may be shipped separately. This means you may receive your order in multiple parcels and occasionally on different days.

How can I stay in the loop about special offers and deals?

Join the allrun.me community!
You can subscribe to our email list to get updates on new products, exclusive discounts, and special promotions.
(If you have a Facebook or other social pages, I can link them here.)